WEB-BASED MANAGEMENT SYSTEMS

Businesses run on data, whether that's data about your day-to-day operations, your clients, your prospects or data you collect in the field. Information may be stored in many different ways across your business network and finding a solution to bring it all together to become more useful may seem like an unreachable goal.

As software developers it makes sense to us to develop exactly what we need to run our business rather than to rent software as a service from other developers. We have been able to learn the best techniques from others, and then apply these methods to our own systems which we are able to use and offer to our clients.

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KEY FEATURES

COMMON FRAMEWORK

There are certain functions that are needed in every business web site.

 

Our software is highly modular and configurable so that solutions can be rapidly configured without having to rebuild common functionality time and time again.

USER MANAGEMENT

Control access to functionality, reports and scope of data by segmenting teams into groups and assigning user roles and permissions.

 

These configurations are propagated to both Mobile Scorecard and remote users and can be integrated with Windows Active Directory.

PROJECT MANAGEMENT

Manage projects and subsequent tasks, assign to people or groups and track hours spent on each task and estimated hours remaining.

Auto-generate timesheets and activity reports to share with project stakeholders and clients.

CUSTOMER SUPPORT

Allow clients to raise support and change requests either from a web interface or simply sending an email to the support address.

 

The entire discussion, related tasks and progress updates are then tracked and can be monitored from dashboards

TEMPLATE DESIGN

Easily create and edit web forms or Mobile Scorecard templates in the web-based editor.

Set up projects and assign teams 

REPORTING PLATFORM

Interactively sort and filter data into simple web reports or beautiful colour-coded dashboards, accissible from your own web portal. 

Have them generated on a timed schedule or when particular conditions arise.

Export to excel, PDF or via HTML in an email.

COMMUNICATIONS & ALERTS

Import and export data (usually in CSV or XML format) to external client systems

Automatic handling of communication errors

Real-time database checks to ensure system integrity

KNOWLEDGEBASE

Store, search and filter through company documentation, with client-facing or internal-only access.