Question 1

Does the mobile app work off line (often my auditors are working indoors without reliable data service)?

Accepted Answer

Absolutely! We have a native Android client that works off line, and then synchronises with the server either on demand, when in a Wi-Fi area, or whenever possible (using the mobile data service of your mobile phone network). If your app requires access to a database we can pre-download this to use whilst offline.

Question 2

Can I track what my field workers are currently doing and where they are?

Accepted Answer

Yes. We can plot all the locations a worker has visited, and show you the route they took.

Question 3

Can I edit a document after it has been completed?

Accepted Answer

Yes, if necessary. The default behaviour is to “freeze” a document once completed – however this can always be reversed.

Question 4

Am I able to control Mobile Scorecard by voice?

Accepted Answer

It is indeed possible to use Android voice input to enter notes.

Question 5

Is there assistance to navigate to a job site?

Accepted Answer

Yes, a simple button click will launch Google navigate to guide you to the address stored in a job document.

Question 6

Can I take credit-card payments on Mobile Scorecard?

Accepted Answer

Not by default, however using an external web site or API we will happily implement this if you need it.